Terms & Conditions

1. Agreement

These Terms & Conditions (“Terms”) govern your access to and use of poordecisions.money and related payment flows (the “Service”), operated as Poor Decisions (“we”, “us”, “our”).

By accessing the Service, creating or using site credit, or making a payment, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service or pay for credit.

2. What the Service is (and is not)

The Service is a digital novelty and entertainment experience. You may buy site credit in whole pounds (minimum £1) and use that credit inside the experience to symbolically “burn” thoughts, feed a digital bonfire, and watch communal tallies update.

3. Eligibility

You must be at least 18 years old and able to form a binding contract under the laws of England and Wales. By using the Service or paying, you represent and warrant that you meet these requirements and that the payment method you use is yours (or that you are authorised to use it).

4. Digital credit and payments

Completing checkout constitutes your offer to buy digital credit on these Terms. We may refuse or cancel a transaction if we suspect fraud, abuse, or legal risk.

5. Refunds and chargebacks

Unused digital credit may be considered for a refund if you contact us promptly after purchase and the credit has not been spent in the experience. Once credit has been used for a digital interaction, that portion is generally non-refundable because the entertainment service has already been provided.

If you open an unjustified chargeback after receiving digital credit or using the Service, we may contest it with evidence of delivery and these Terms. Nothing here limits mandatory UK consumer rights (including under the Consumer Rights Act 2015) where they apply.

6. Acceptable use

You agree not to:

Words typed into the thought burner are intended for on-device animation only. Do not enter passwords, card details, or sensitive personal data there.

7. Coming-soon features

Modes labelled “coming soon” (including Shred It, Bury It, Flush It, Throw It Away) are not available yet and may change, be delayed, or never launch. No payment is taken for unavailable modes.

8. Availability and changes

The Service is provided on an “as is” and “as available” basis. We may change, suspend, or discontinue features at any time. We may update these Terms; the “Last updated” date will change when we do. Continued use after changes means you accept the updated Terms for future use and purchases.

9. Intellectual property

The Poor Decisions name, branding, artwork, software, and site materials are owned by us or our licensors. You receive a limited, personal, non-transferable licence to use the Service for entertainment. You may not copy, sell, scrape, or commercially exploit our materials without written permission.

10. Disclaimers

To the fullest extent permitted by law, we disclaim all warranties not expressly set out in these Terms, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement. You use the Service at your own risk. We do not warrant uninterrupted or error-free operation.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive losses, or for loss of profits, revenue, data, goodwill, or business opportunity, arising from your use of the Service or purchase of novelty credit.

Our total aggregate liability for any claim relating to a purchase is limited to the amount you paid us for the unused portion of that purchase in the 12 months before the claim, except where liability cannot lawfully be limited (including death or personal injury caused by negligence, or fraud / fraudulent misrepresentation).

12. Indemnity

You agree to indemnify and hold us harmless from claims, losses, and costs (including reasonable legal fees) arising out of your misuse of the Service, your breach of these Terms, or your violation of law or third-party rights — except to the extent caused by our fraud or wilful misconduct.

13. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, without prejudice to mandatory consumer protections that apply where you live in the UK or elsewhere.

14. General

15. Contact

Legal / purchase questions: hello@poordecisions.money